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Financial institutions have realized that their Web sites
are valuable sales and service channels. When combined with
online banking and bill pay tools - the online channel delivers
one of the most profitable and convenient ways for customers
to maintain an ongoing relationship with a financial institution.
The iBank self-service banking kiosk was first developed
to give financial institutions a more secure, attractive
and reliable way to introduce their customers to their online
channel offerings.
Since
then our customers have discovered that iBank is also a
great way to introduce their customers to self-service technology
beyond the ATM. Placing iBanks in branches is a great way
to divert certain customer tasks out of crowded teller lines
and into the self-service environment. Some of these tasks
include:
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